The landscape of U.S. air travel has been under intense public scrutiny, with many passengers reconsidering their flight plans. A concerning report from NBC Washington, following a fatal incident in January 2025 involving an American Airlines commercial aircraft and an Army Black Hawk helicopter, suggested that the number of air traffic controllers on duty at the time was insufficient. While the report did not directly link this inadequacy to the collision, it underscored a scenario where a single controller was tasked with managing both airplane and helicopter movements. Subsequently, in May 2025, extensive flight cancellations and delays at Newark Airport further amplified national worries regarding the scarcity of control personnel. Now, a prominent Midwest airport has been identified as having the most critically understaffed air traffic control tower in the entire country.
According to research by Visual Capitalist, Rochester International Airport in Minnesota is operating with less than half of its required air traffic controllers, currently employing only 10 controllers against a necessary count of 23. While Rochester faces the most acute shortage, it is far from an isolated case, with 128 airports nationwide experiencing similar staffing deficits. A significant consequence of these shortages is the increased burden on existing controllers, who may be compelled to work extended hours, potentially leading to fatigue and compromising safety. Furthermore, such understaffing can trigger widespread flight delays and cancellations, as witnessed at Newark Airport.
The Federal Aviation Administration (FAA), not individual airports, bears the responsibility for ensuring adequate staffing in control towers. Several factors contribute to the ongoing shortage. Visual Capitalist's report points out that the journey to becoming a certified air traffic controller can span two to three years. The demanding nature and high stress levels associated with the profession often lead to early departures, compounded by a mandatory retirement age of 56. Additionally, the industry is still recovering from training disruptions caused by the COVID-19 pandemic, which created a backlog of new recruits.
Despite the current challenges, the aviation industry is actively pursuing measures to mitigate staffing shortfalls and enhance the overall airport experience. The FAA has forged partnerships with several academic institutions across the U.S. to introduce an expedited training curriculum, akin to the FAA Academy's program. This initiative aims to allow students to transition into FAA roles much faster upon graduation. Michael McCormick, who oversees this program at Embry-Riddle Aeronautical University in Florida, emphasized its potential in an interview with NPR, stating that the new approach could drastically reduce the hiring timeline from years to mere weeks or months by initiating the recruitment process earlier in a student's academic journey.